Privacy Policy

UMAZING EVENTS is committed to protecting and respecting the privacy rights of our users. This policy together with our terms of use sets out the basis of how any personal data collected from you will be used.

We aim to be transparent when we collect your data and will not misuse it in a way that you will not reasonably expect. The data gathered will allow us to better understand our users and help us make better decisions with regards to how the company operates.

Please read the following to understand how your personal data will be collected and used.

If you do not wish for your personal data to be used in the following manner below, please refrain from using our website and services.

By using our website and service, you consent to this privacy policy.

What information do we collect?

Your personal data that we collect includes your name, date of birth, contact number, email, address, emergency contact and profile picture.

Your credit card information is securely stored in our system, to which we will not have access to.

All the information that we have collected and gathered have been provided by you through the use of our website and services. This information is collected when you sign up for an account on our website or subscribe to our newsletter and via other communication channels such as phone, email or otherwise.

All communication records with you are stored electronically with us, this includes emails sent to you to ensure you receive the most up to date information. Please refer to our Cookie Policy for more details.

How we use your data?

The information we require will be used in the following manner:
Your name is required for us to address you.
Your date of birth is used to verify that you are of legal age.
Your contact number and email will be used to reach you and disseminate relevant information regarding your bookings or upcoming activities.
Your address is used to verify your geographic location.
We require your emergency contact so that in the unlikely event that an accident occurs, we will be able to inform your emergency contact.
We keep your profile picture so as to ensure your identity matches with your personal data.

To provide you with a more personalised experience, we make use of profiling and segmentation to ensure timely and relevant communications. We may analyse geographic, demographic and other information relating to you, to better understand your interest and preferences.

Your rights

Unless you tell us not to, we will inform you about promotions and services we offer. This may include services that are similar to those that you have previously attended or enquired about.

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

You have the legal rights to request for a copy of the data held by us, to request that inaccuracies be corrected and to request that we stop processing some or all of your personal data for all purposes.

If you have informed us to stop using your personal data for marketing purposes, we may still contact you with regards to existing bookings.

If you have requested for all your data to be removed, this may result in the end of our relationship and services provided by us to you.

If you would like to do any of the above, please contact us at enquiry@umazing.sg. We will handle any request to exercise your rights in accordance to the applicable laws and any relevant legal exemptions.

How we ensure the safety of your data

Your data will be held in our business systems. All your data will be held securely with strict access. We may disclose your details is required by the police, regulatory bodies or legal advisors. Sensitive information is deleted when they are no longer needed and access will be restricted to those who may need it.

Sharing Information

We will not share any of your information with any other third parties without your agreement unless required in order to fulfil our obligations to you, required by our regulators or allowed by law.

Contact us

If you have any further questions, please email us at: enquiry@umazing.sg

Effect of Policy and changes to Policy

This Policy may be revised from time to time without any prior notice. Any revisions made will be dated under 'Last Updated’. Your continued use of our website and services implies your acknowledgement and acceptance of such changes. 
Effective date :  24 September 2021
Last updated :   24 September 2021